Privacy Policy
Effective Date: April, 2026
The Flamborough Chamber of Commerce (“we,” “us,” or “our”) operates this website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or use our services.
Information We Collect
We may collect the following types of information:
- Personal information you voluntarily provide, such as your name, email address, phone number, and business details, when you submit forms, register for events, or apply for membership.
- Payment information when you make purchases or pay membership fees. Credit card transactions are processed through a secure third-party payment processor. Credit card information is not processed on or stored on our servers.
- Usage data collected automatically, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
How We Use Your Information
We use the information we collect to:
- Process membership applications, event registrations, and payments.
- Communicate with you about Chamber news, events, and services.
- Maintain and improve our website and services.
- Analyze website traffic and usage patterns to improve the user experience.
- Comply with legal obligations.
Analytics and Tracking Technologies
Our website uses cookies and similar tracking technologies to understand how visitors interact with our site. Specifically, we use:
- Google Analytics and Google Tag Manager to collect aggregated, anonymized data about website traffic and user behaviour. This may include information such as pages visited, session duration, and general geographic location. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.
- Microsoft Clarity to record anonymized user interactions such as mouse movements, clicks, and scrolling behaviour. This helps us identify usability issues and improve our site. Clarity does not collect personally identifiable information. You can learn more at Microsoft’s privacy statement.
Cookies
Cookies are small text files stored on your device by your web browser. We use cookies to support analytics services, remember user preferences, and ensure the website functions properly. You can control or disable cookies through your browser settings, though doing so may affect your experience on our site.
Third-Party Services
We use third-party services to operate our website and manage membership and events. These providers may collect and process data on our behalf in accordance with their own privacy policies. We do not sell your personal information to third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. If you are subscribed to our email communications, you may unsubscribe at any time using the link provided in those emails.
Children’s Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Flamborough Chamber of Commerce
(905) 689-7650
admin@flamboroughchamber.ca
7 Innovation Drive, Suite 113
Flamborough, Ontario L9H 7H9